Back to MEDVO ↗Clear information about how we handle your business enquiry — from the first form submission to our follow-up.
MEDVO Solutions is a medical digital marketing and technology business serving doctors, clinics, medical centers and hospitals. This policy explains how MEDVO handles personal information collected for its own business enquiries through medvosolutions.com and Meta lead forms, including forms promoted through Ayman Alrehany — Medical Marketing. MEDVO is responsible for how it uses the enquiry information it receives.
When you submit an enquiry through our website or a Meta Instant Form on Facebook or Instagram, we receive the information you choose to provide. This may include your full name, phone or WhatsApp number, medical facility name and type, specialty, operating status, and answers about your marketing needs and business budgets. Email is collected only if you provide it. We may also receive the form, campaign or ad identifier and submission time. Website enquiries may include referral information, campaign parameters and browser identifiers where available.
We use enquiry information to assess whether our services fit your business needs and budget, respond to your request, discuss a potential engagement, prepare proposals and manage related follow-up. We also use relevant records to administer enquiries, prevent duplicate submissions, protect our systems and understand which campaigns generate suitable business enquiries. Your answers do not create a contract or guarantee that an engagement will be offered.
By submitting an enquiry, you ask MEDVO Solutions to contact you about that enquiry using the details you supply. Our team may contact you by telephone, WhatsApp or another channel you provide. You can ask us to stop follow-up at any time by replying to our message or using the contact details below. We will handle separate marketing communications in accordance with applicable consent and opt-out requirements.
Enquiry information may be accessed by authorized MEDVO team members and service providers supporting hosting, customer relationship management (CRM), communications, automation, record storage and security, only as needed for those purposes. Providers may process data in countries other than your own. Information submitted within Facebook or Instagram is also processed by Meta under its own privacy policy. We do not sell your enquiry information. We may disclose information where required by law or where necessary to protect legal rights and the security of our services.
You can read Meta’s Privacy Policy ↗ for information about its own processing.
We keep enquiry information for as long as reasonably necessary to respond to your request, manage related discussions and follow-up, and meet applicable legal or record-keeping requirements. When information is no longer needed, it should be deleted or anonymized. We use reasonable technical and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.
You can ask to access or correct your enquiry information, request deletion, withdraw consent where processing relies on consent, or stop further follow-up. Contact us using the details below and identify the phone number or name used in your enquiry. We may need proportionate verification before acting. Applicable law may require us to retain limited records or may limit a particular request. A request to MEDVO does not automatically delete records held independently by Meta or another platform; contact that platform for those records.
Our website and hosting services may process technical information needed to deliver and secure the site, such as connection information and server logs. Where analytics or advertising technologies are enabled, they may process browser identifiers and campaign information subject to applicable settings and consent requirements. You can manage cookies through your browser and advertising preferences through the relevant platform. Third-party websites and services linked from our pages apply their own privacy notices.
Our lead forms are intended for adult doctors, clinic owners, managers and representatives of medical businesses enquiring about MEDVO services. Do not submit patient records, diagnoses, medical histories or other sensitive patient information. These forms are not for medical advice, appointments with a healthcare provider or job applications. This notice covers MEDVO business enquiries; it does not describe patient-data processing performed under a separate client agreement.
We may update this policy when our enquiry processes or services change. The latest version will be published on this page with its updated date.
For privacy questions, correction or deletion requests, or to stop follow-up, contact our team on WhatsApp at +20 104 353 8595 ↗. Please say that your message is a privacy request and provide only the details needed to locate your enquiry.
Business website: medvosolutions.com